Exclusive to London Heathrow’s Terminal 5, British Airways will be soon introducing a new premium zone to welcome customers to their First experience.
Set to open in April 2017, The First Wing will provide a dedicated area that helps customers speed up the process through the airport. The First Wing aims to improve the airport experience for premium customers and maximise moments of comfort, relaxation and indulgence.
Located where British Airway’s First check-in area is today, The First Wing will feature an enhanced, private check-in area and two exclusive security lanes for customers travelling in First, Executive Club Gold and oneworld Emerald members.
In addition, customers will be able to use a new direct walkway that will lead them seamlessly into the Galleries First Lounge and then the Concorde Room where they can relax before their flight.
British Airways believes that the new security lanes “will also reduce the number of customers using the current North and South security, speeding up the journey for all customers, especially those travelling in Club World, through Terminal 5.”
The First Wing is part of an investment agreed with London Heathrow Airport, designed to improve Fast Track entry in Terminal 5.
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