British Airways are making changes to hand baggage allowances and aircraft boarding procedures, both aimed at improving your travel experience when journeying with the airline. A particular current area of focus is making sure you get to your destination on time and making your journey as comfortable as possible, so you can relax and enjoy your flight.
Here is a summary of what is changing:
Boarding the aircraft
Boarding procedures are changing: customers will now be invited to board in order based on the cabin they are travelling and in order of Executive Club status. All other customers will be asked to board by seat row number. If you are travelling with an infant or if you require extra assistance, you will continue to be invited to board before everyone else.
Changes to hand baggage
British Airways is responding to a recent rise in the number of people carrying luggage on board with them and an increase in customers travelling with hand baggage that exceeds their allowance.
Whilst you can continue to carry two pieces of hand baggage, one of the two pieces of luggage allowed in the cabin of an aircraft will be limited to handbag or laptop size. Customers with baggage outside stated allowances will be asked to check it into the hold.
Details of changes are as follows:
- One bag should be a handbag/laptop sized bag which should now be no larger than 40x30x15cm.
- The size of the second cabin bag remains unchanged and should be no larger than 56x45x25cm and can weigh up to 23kgs.
- Customers travelling in all cabins, except First and Club World, will receive a yellow tag for handbag/laptop sized bags which are within the new dimensions. British Airways guarantees that you can take this bag on board with you – this tag should be visible for boarding the bag must be placed under the seat in front of you.
- You are encouraged to carry any valuables or items such as medication in your handbag/laptop sized bag to ensure you have everything you need in the cabin.
- If you do travel with hand baggage which is outside of your allowance, you will be asked to check it into the hold.
- On very busy flights British Airways may have to ask some customers to check bags without yellow tags into the hold if the overhead lockers are full.
For more information about flights with British Airways, contact Ultimate Destinations on 01923 284148 or send an email to info@ultimatedestinations.co.uk. We will be pleased to help.